In this post, Hanna Schneeweiss shares some of the most common ESRI Knowledge Base articles used by her group of support analysts.
The Knowledge Base articles below address some of the most frequent inquiries that ESRI Support receives about ArcGIS Server. These articles, along with the related information on these topics in the Server Help at http://webhelp.esri.com, offer answers to commonly asked questions about the ArcGIS Server installation and configuration.
The Knowledge Base articles are grouped into the categories Problems, How To’s, FAQs, Errors, and Bugs.
Problems
- Cannot log in to ArcGIS Server Manager for the Microsoft .NET Framework 9.2
- Cannot login to Server Manager for ArcGIS Server 9.2 on Windows XP
- Cannot login to Server Manager for ArcGIS Server 9.2 on Windows 2000 Server
- Windows 2003 and XP users cannot add additional Server Object Container machines to a ArcGIS Server 9.2 machine
- ArcGIS Server Post Installation hangs when pre-existing services have large caches
- Installation hangs without displaying any error information
- Sun X11 Security Patch causes ArcGIS 9.2 failures on Solaris
How To’s
- Configure ArcGIS Server when your Web site uses a port other than 80
- Configure an instance of ArcGIS Server Manager on a non-default IIS Web Site
- Configure Windows XP SP2 Firewall to work with ArcGIS Server
- Configure a reverse proxy system architecture with ArcGIS Server
- Install ArcGIS Server distributed setup on Linux/Solaris
- Clean up ArcGIS Server 9.1 before installing ArcGIS Server 9.2 on Linux/Solaris
FAQs
- Does ArcGIS 9 support Microsoft Windows Vista?
- Do ArcGIS 9.1 and 9.2 products support the Microsoft .NET Framework 3.0?
- Does ESRI support 64-bit processors with ArcGIS products?
- Do ArcGIS Server and ArcIMS 9 support Microsoft Windows Server 2003 Service Pack 2 (SP2)?
Errors
- Access Denied or The connection could not be made
- Access Denied using ArcObjects Java ADF on Windows XP SP2 or Windows 2003 SP1
Bugs
